WantedWin Privacy Policy

At Wanted Win, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit wantedwin.com or use our services. By registering an account with us, you agree to the practices described below. Our WantedWin platform operates under a license issued in Curaçao to Strukin Ltd., and we comply with applicable data protection standards relevant to our target markets, including Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, and Slovenia.

Information We Collect

When you create an account or interact with our platform, we collect several categories of information necessary to provide our services and comply with legal obligations. Here at WantedWin, we gather data directly from you, automatically through your use of our site, and occasionally from trusted third parties such as payment processors and identity verification providers.

  • We collect your registration details, including your name, date of birth, email address, phone number, and residential address.
  • We record your payment information when you make deposits or request withdrawals, including methods like MasterCard, Visa, Skrill, Neteller, EcoPayZ, or CoinsPaid.
  • We track your gaming activity, including games played, wagers placed, and bonus usage, to improve our services and ensure fair play.
  • We gather technical data such as your IP address, browser type, device information, and login timestamps.
  • We may collect identity verification documents during our KYC (Know Your Customer) procedures.

How We Use Your Information

Our WantedWin team uses the information we collect for legitimate business purposes, including account management, fraud prevention, and regulatory compliance. We process your data to verify your identity, process deposits and withdrawals, and deliver promotions such as our welcome bonus of A$5000 + 300 FS. At Wanted Win, we also use your data to personalize your gaming experience and to communicate important updates regarding your account.

  • We use your data to process transactions and manage withdrawal limits, currently set at €10,000 per week and €30,000 per month.
  • We analyze your activity to detect suspicious behavior, prevent fraud, and maintain the integrity of our Bonus Shop and Achievements programs.
  • We send you marketing communications where you have given consent, and you may opt out at any time.
  • We use cookies and similar technologies to enhance site functionality and remember your preferences.

Legal Basis for Processing

We process your personal data based on several legal grounds, depending on your jurisdiction. Our Wanted Win platform relies on contractual necessity when processing data required to deliver our services, legitimate interest when improving our offerings, and legal obligation when complying with anti-money laundering and licensing requirements. Where required, we also rely on your explicit consent, particularly regarding marketing communications and optional cookies.

Sharing Your Information

We do not sell your personal data to third parties. However, our WantedWin operations require limited sharing of information with trusted partners who help us deliver our services effectively.

  • We share data with payment providers to process deposits and withdrawals securely.
  • We share information with regulatory authorities when legally required, including our licensing body in Curaçao.
  • We may share data with game providers such as BGaming, Pragmatic Play, Evolution, and NetEnt to facilitate gameplay and ensure fair outcomes.
  • We disclose information to fraud prevention and identity verification services to protect our platform and our players.

Data Security

We are committed to protecting your data using industry-standard security measures. At WantedWin, we implement encryption protocols, secure servers, and restricted access controls to prevent unauthorized access, alteration, or disclosure of your personal information. While we take extensive precautions, no method of data transmission over the internet is completely secure, and we encourage you to also take steps to protect your own account credentials.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Our Wanted Win records related to transactions and identity verification are typically retained for a period required by applicable gambling regulations, even after you close your account with us.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We at WantedWin respect these rights and will respond to your requests in accordance with applicable law.

  • You have the right to access the personal data we hold about you.
  • You may request that we correct inaccurate or incomplete information.
  • You can ask us to delete your data, subject to our legal retention obligations.
  • You may object to or restrict certain types of processing, including marketing communications.
  • You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our support team at support@wantedwin.com, and we will respond promptly.

Cookies

We use cookies to improve your browsing experience, remember your login details, and analyze site traffic. Our WantedWin cookie settings allow you to manage your preferences, although disabling certain cookies may affect site functionality. For more detailed information, please refer to our separate Cookie Policy.

International Data Transfers

As our Wanted Win casino online services are available across multiple regions, your data may be transferred to and processed in countries outside your own. We ensure that appropriate safeguards are in place whenever such transfers occur, in line with applicable data protection standards.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our WantedWin services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please reach out to our support team via email at support@wantedwin.com or through our 24/7 Live Chat. We are here to assist you with any privacy-related concerns.